Heynoon Privacy Policy

Heynoon is built to protect your health information. This Privacy Policy explains what we collect, how we use it, and the choices you have. By using Heynoon’s products, website, or services, you agree to these practices.

What we collect

We only collect what we need to provide care, improve Heynoon, and stay in touch with you.

Contact details you share with us (name, email, phone).
Health context you choose to provide (symptoms, goals, preferences).
Usage and device data (app interactions, browser type, pages visited) to keep our experience secure and reliable.
Messages you send to our team, including support requests and feedback.

How we use your information

Deliver and personalize Heynoon care, recommendations, and communications.
Secure our services, prevent misuse, and monitor performance.
Improve our products through analytics and quality assurance.
Send updates you opt into, such as product news, waitlist updates, or surveys.

We do not sell your personal information.

Sharing and storage

Service providers: trusted vendors who help us operate Heynoon (e.g. hosting, analytics, email). They must follow strict confidentiality and security obligations.
Legal and safety: when required by law or to protect the rights, safety, or security of our users and services.
Business changes: if Heynoon undergoes a corporate transaction, your information will remain protected and subject to this policy.

Data is stored using industry-standard security controls. Retention is limited to what is necessary for the purposes described above.

Your choices

Access, update, or delete your information by contacting us.
Opt out of marketing emails at any time via the unsubscribe link.
Control cookies through your browser settings.

Contact us

Questions about privacy or data requests? Reach us at hello@heynoon.health.